How to get a Mega888 ID
Mega888 registration is handled through verified agents, not in-app. Contact our support team via WhatsApp or Telegram with these details: full name as on your IC, active mobile number, and bank details for withdrawals. Verification takes about 3 minutes during business hours. You'll receive your account ID (typically 6-8 digits) and a temporary password via WhatsApp.
First-time login steps
After receiving your ID, open the Mega888 app on your device. The login screen displays two fields: Account ID and Password. Enter the credentials provided by the agent. On first login, the system will prompt you to change the temporary password to a personal one. Choose a password with at least 8 characters mixing uppercase, lowercase, and numbers.
Resetting a forgotten password
If you forget your password, do not guess repeatedly — after 5 failed attempts, the account auto-locks for 30 minutes. Instead, contact WhatsApp support with your account ID. Our team will reset the password within 2 minutes after identity verification through the security question you set during registration.
'Login Failed' error — causes and fixes
Three most common causes: (1) Outdated APK — the server rejects mismatched versions. Fix: download the latest APK from the main page. (2) Server is down for routine maintenance (usually 4-6 AM Malaysia time). Fix: wait 30 minutes and retry. (3) Account locked from too many failed attempts. Fix: contact support to unlock.
Account security — best practices
Never share your ID or password with anyone, including official support (we will never ask for your password). Change your password every 3 months. Avoid logging in over public Wi-Fi — use mobile data or a trusted VPN. Enable SMS notifications for every login from a new device (configurable via support).